Smartarse lawyer’s response to Private Eye

This is the response a Private Eye journalist received, on 9 August,  from a smartarse at Restons solicitors, in reply to his query about the illegal collection charges. Besides being very cocky this is effectively an admission of fraud because the OFT notice he refers to told the bank to stop adding the charges until they changed their terms and conditions, which means there were no terms and conditions allowing for the charges.